Don Bland

Don Bland

Chief Animal Services Officer for Austin Animal Center

Don Bland recently joined Austin Animal Center as the Chief Animal Services Officer after serving as the Executive Director of the Humane Society of Central Texas since 2012. Before that, he was the Major Gifts Officer at Scott and White Healthcare Foundation from 2010-2012 and Development Director at Providence Hospice from 2006-2009. Don was the Major Gifts Development Officer at Methodist Children’s Home from 2003-2006 and Vice-President of Operations for Red River Solutions, LLC/Medtech Insurance Services, Ltd. from 1998–2003. From 1983-1998, he was a Manager at Olan Mills. Don has a Bachelor of Business Administration in Management degree from Baylor University.

Friday Feb 28th, 2020

Opening Remarks: Disrupt the Past, Rebuild the Future

Clock Icon10:45 am - 11:00 am
Map Icon Capitol A-H, Sheraton Austin at the Capitol

Join attorney Ryan Clinton, founder of Fix Austin, as he kicks off the conference by laying the bricks for what we mean when we say the broken foundation of animal sheltering. At the end of the session be ready to disrupt the past and spend the next three days imagining how you can rebuild the future for homeless pets.

Sunday Mar 1st, 2020

Daily Decision Making and Accountability; Identifying Key Performance Indicators

Clock Icon4:25 pm - 5:05 pm
Map Icon Capitol A-C, Sheraton Austin at the Capitol

Shelter leaders are faced with difficult decisions that affect the live outcomes of animals every day. How are these decisions made? Learn what it means to them to set KPIs and goals to instill an organizational lifesaving philosophy.


Model Government Reporting Requirements

Clock Icon12:10 pm - 12:50 pm
Map Icon Capitol A-H, Sheraton Austin at the Capitol

In 2019, Austin passed the most comprehensive set of lifesaving laws in the country. A decade of work drove Austin to be the safest city in the country for homeless pets. How will these reporting requirements help to ensure lifesaving continues to progress? Have these reports impacted the municipal shelter and its major partners? Can Austin be a model for communities all over the country to implement reporting requirements?


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